Help with elsif statement - syntax error?

#1

I’m trying to add a series of elsif statements to my formula, but it is coming back with a syntax error. Any ideas?

if field(“short_description”) == ‘How do I cancel?’ then ‘0270c251c3200200be647bfaa2d3aea6’
elsif field(“short_description”) == ‘I’m having an issue’ then ‘c54de838d7b122004f1e82285e61036b’ end

#2

Hi,

Presuming your “short_description” field is within the same schema as your expression and you are not trying to reference a field from a Dataset you should be able to use:

if short_description == "How do I cancel?" then "0270c251c3200200be647bfaa2d3aea6" elsif short_description == "I'm having an issue" then "c54de838d7b122004f1e82285e61036b" else end

If you can avoid it I would remove the apostrophe from your text string of “I’m having an issue” just to rule out any special character problems.

#3

Ah, yes…it was the apostrophe in the word ‘I’m’. Thanks for the assist!! :slight_smile: